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3.1Hosting
The hosting services we use help in providing the following services: Infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services that we use to operate the website.
We or our hosting providers process inventory data, contact data, content data, contract data, usage data, meta- and communication data of customers, interested parties and visitors of this website on the basis of our legitimate interests in an efficient and secure provision of this website according to Article 6, paragraph 1, sentence 1 f) of the GDPR in conjunction with Article 28 of the GDPR.
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3.2Access Data
We collect information about you when you use our website. We automatically collect information about your usage behaviour and interaction with us and record data about your computer or mobile device. We collect, store and use data about every access to our website (so-called server log files). Access data includes:
- URL of the requested file, including protocol, host and file name
- Date and time of request
- Transmitted data volume and response time
- Request type (HTTP method)
- Result of the request (HTTP and operating system response codes of the server)
- Browser identification, including type, version and operating system
- Referrer URL (i.e. the previously visited page)
- Websites accessed by the user's system via our website
- IP address and port number
We use this log data without allocation to your personal identity or other profiling for statistical evaluations for the purpose of operation, security and optimisation of our website, but also for anonymous recording of the number of visitors to our website (traffic) and the extent and type of use of our website and services. Based on this information, we can provide personalised and location-based content, analyse data traffic, troubleshoot and correct errors and improve our services.
This also involves our legitimate interest pursuant to Article 6, paragraph 1, sentence 1 f) of the GDPR.
We reserve the right to check the log data subsequently if there is a justified suspicion of illegal use based on concrete evidence. We store IP addresses as a part of the server logs. We also store IP addresses if we have a concrete suspicion of a criminal offence in connection with the use of our website. In addition, we store the date of your last visit as a part of your account (e.g. at the time of registration, logging in, clicking on links, etc.).
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3.3Cookies
We use so-called session cookies to optimise our website. A session cookie is a small text block that is sent by the respective servers when you visit a website and stored temporarily on your end device. This text block as such contains a so-called session ID, with which different requests of your browser can be assigned to the common session. As a result, your browser is recognised as long as you remain on our website. They are used to enable you to use the shopping basket function across several pages. These cookies are deleted from your browser when you close it.
We also use persistent cookies (small text files that are stored on your end device) to a small extent, which enable us to recognise your browser the next time you visit. These cookies remain on your end device and are deleted from your browser after the specified time. Their life span is 1 month to 10 years. This enables us to present our services in a more user-friendly, effective and secured manner and, for example, to display information that is specifically tailored to your interests on the website.
Our legitimate interest in the use of cookies pursuant to Article 6, paragraph 1, sentence 1 f) of the GDPR is to make our website more user-friendly, effective and secure.
The following data and information are stored in the cookies:
- Customer identification
- Language settings, presentation selections and similar control features
- Search terms entered
- Information on the number of visits to our website and use of individual functions of our website.
When the cookie is activated, a session identification number is assigned to it; your personal data is not assigned to this session identification number. Your name, IP address or similar data that would allow the cookie to be assigned to you will not be stored in the cookie. Based on the cookie technology, we only receive pseudonymous information, e.g. about which pages of our shop have been visited, which products have been viewed, etc.
You can set your browser so that you are informed in advance about the setting of cookies and can decide whether you want to exclude the acceptance of cookies for certain cases or in general, or that cookies are completely prevented. This may restrict the functionality of the website.
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3.4Email Contact
If you contact us (e.g. via contact form or email), we store your details for processing the enquiry and for the possible follow-up questions. This also involves our legitimate interest pursuant to Article 6, paragraph 1, sentence 1 f) of the GDPR.
We store and use further personal data only if you give your consent or if this is legally permissible without a special consent.
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3.5Storage Duration
Unless specifically stated, we store personal data only until it is necessary to fulfil the desired purposes.